GENERAL PROGRAM ADMINISTRATION

CS 005P Public Assistance Fraud

07/14/03 Revised 12/01/15 Training Completed 12/16/11 Last Reviewed 12/30/24

A public assistance fraud investigation referral must contain enough information for the Department of Workforce Services (DWS) investigator to conduct the investigation. A referral must include the information below.

1. The information in question (i.e., the children are living with the noncustodial parent (NCP)); and,

2. Verification to support the claim.

Types of Fraud Referrals

The following are some examples of appropriate public assistance fraud investigation referrals.

1. Questionable household composition;

2. Household’s expenses exceed income;

3. Making monthly payments without sufficient reported income;

4. Questions concerning multiple assets; and,

5. Contradictory or altered statements concerning case information.

Making a Fraud Investigation Referral

Use one of the approved methods to submit a fraud investigation referral.

After submitting the referral, write a case level narrative documenting the actions on the case.

NOTE: If a client suspects welfare fraud, agents may refer those clients to DWS’s Welfare Fraud Hotline at (800) 955-2210.