CASE MANAGEMENT
CS 059P-4 Non IV-A Applicant Cooperation
Requirements
10/87
Revised 09/10/19 Training Completed 09/24/19 Last Reviewed 12/31/24
Individuals
who are not receiving IV-A assistance and/or Medicaid and are applying for
child support services from the Office of Recovery Services/Child Support
Services (ORS/CSS) must cooperate with CSS in providing specific information on
the required CSS application forms.
Additionally, the Non-IV-A Non-Medicaid applicant must continue to
cooperate with CSS after the case is opened if his/her cooperation is needed in
order for CSS to take the next appropriate action on the case. A Non-IV-A applicant/custodial parent (CP)
must also cooperate with CSS when s/he is also working with a private agent or
attorney. For
additional information on private agents, refer to CS 070P Private Agents in
Non-IV-A Cases/Protocol for Dealing with Private Attorneys.
Preliminary
Cooperation Requirements
An applicant for Non-IV-A services may be the father, the mother,
or a specified relative. If a specified
relative is applying for services, s/he must cooperate with CSS by providing
information on both parents. Listed
below are the specific minimum cooperation requirements for non-IV-A non-Medicaid
applicants.
1.
Paternity Establishment Cases.
a. The Non-IV-A applicant at a minimum must provide the real name of the alleged father, or the
real names of all possible alleged
fathers in a multiple consort situation.
b. If the applicant does not provide any additional
information that can be used to verify the existence of the alleged father(s)
named, procedures for Non-IV-A non-cooperation will be initiated.
In addition, if the applicant is certain that the alleged father
she has named is the biological father of the child(ren), and the alleged
father is willing to cooperate with paternity establishment (e.g., voluntarily
submitting to genetic testing and/or signing a paternity stipulation), but the
mother will not cooperate, she is not meeting the cooperation requirements in
the paternity establishment process.
Non-cooperation procedures will be initiated.
2.
Non-Paternity Cases:
For other than paternity establishment cases (e.g., paternity already
established, separation, divorce) the Non-IV-A applicant must provide at a
minimum the following information:
a.
The
noncustodial parent’s (NCP’s) name;
b.
The NCP’s
date of birth (DOB) or Social Security Number (SSN); and,
c.
The NCP’s
last known residential address.
If CSS cannot find any record of
the NCP’S existence, the applicant is not meeting cooperation requirements. If the applicant does not provide additional
information that can be used to verify that the NCP actually exists,
non-cooperation actions can be initiated.
NOTE: If the applicant names an alleged father(s)
or NCP that may be living in another state or country, CSS may need to take
more time to verify that the person exists and is in fact living outside of
Utah.
Once an application for non-IV-A services is received with at
least the minimum amount of information listed above included, CSS must open a
case and request any missing information within 20 calendar days.
Cooperation
Requirements after CSS Case Opened
After the non-IV-A
case is opened, applicants must cooperate with CSS in order for CSS to take the
necessary actions on their cases. The non-IV-A
applicant must cooperate with CSS by:
1.
Notifying
CSS of address changes;
2.
Notifying
CSS of new information concerning the alleged father or NCP(s);
3.
Turning in any
support money received directly from the alleged father or NCP(s) to CSS; and,
4.
Complying
with all requested actions by the office so that CSS will be able to take the
next step on the case.
NOTE: Non-IV-A applicants
must comply with all enforcement remedies and actions that may require judicial
action; i.e., referral to the Attorney General’s Office (AGO).
Non-IV-A
Non-cooperation Determination
If you have
determined that you cannot proceed with the next step on the case without the non-IV-A
applicant’s cooperation, or the initiating agency’s cooperation on a non-IV-A
incoming intergovernmental case, notify the applicant or the initiating state
that the case will be pended for closure unless the requested information or
action is provided. Send the “Non-IV-A
Non-cooperation Notice” to the applicant, selecting the applicable option(s),
or the appropriate interstate letter or CSENet transmission to the other
state. If the Applicant Non-Cooperation Notice
was sent to the CP regarding the same non-cooperation issue within the last six
months, you are not required to send a second notice. The applicant or other state has ten days
from the date of the letter to respond.
If the applicant or the other state still will not cooperate, initiate
case closure procedures due to applicant non-cooperation. For additional information and case closure
procedures, refer to CS 061P Case Closure Overview.