REVIEW AND ADJUSTMENT OF A SUPPORT ORDER

CS 451P Review and Adjustment of a Support Order to Include MEDICAL Support Only

01/92 Revised 09/09/24 Training Completed 09/23/24 Last Reviewed 07/10/25

45 CFR 303.31; Utah Code 26B-9-224, 81-6-101, 102, 202, 208; R527-201

 

 

Statutory Authority

 

45 CFR 303.31 states:

“(b) The State IV–D agency must:

(1) Petition the court or administrative authority to -

(i) Include health care coverage that is accessible to the child(ren), as defined by the State, and is available to the parent responsible for providing medical support and can be obtained for the child at reasonable cost, as defined under paragraph (a)(3) of this section, in new or modified court or administrative orders for support; and

(ii) Allocate the cost of coverage between the parents.

(2) If health care coverage described in paragraph (b)(1) of this section is not available at the time the order is entered or modified, petition to include cash medical support in new or modified orders until such time as health care coverage, that is accessible and reasonable in cost as defined under paragraph (a)(3) of this section, becomes available. In appropriate cases, as defined by the State, cash medical support may be sought in addition to health care coverage.

(3) Establish criteria, which are reflected in a record, to identify orders that do not address the health care needs of children based on -

(i) Evidence that health care coverage may be available to either parent at reasonable cost, as defined under paragraph (a)(3) of this section; and

(ii) Facts, as defined by State law, regulation, procedure, or other directive, and review and adjustment requirements under § 303.8(d) of this part, which are sufficient to warrant modification of the existing support order to address the health care needs of children in accordance with paragraph (b)(1) of this section.”

(4) Petition the court or administrative authority to modify support orders, in accordance with State child support guidelines for cases identified in paragraph (b)(3) of this section to include health care coverage and/or cash medical support . . . .

 

Utah Code 26B-9-224 states:

 “In any action under this part, the office and the department in their orders shall:

(1) include a provision assigning responsibility for cash medical support;

(2) include a provision requiring the purchase and maintenance of appropriate medical, hospital, and dental care insurance for those children, if:

(a) insurance coverage is or becomes available at a reasonable cost; and

(b) the insurance coverage is accessible to the children; and

(3) include a designation of which health, dental or hospital insurance plan, is primary and which is secondary in accordance with the provisions of Section 30-3-5.4 which will take effect if at any time the dependent children are covered by both parents' health, hospital, or dental insurance plans.”

 

Utah Code 81-6-202 states:

“(10) The court shall include the following provisions in a child support order: . . .

(b) a provision assigning responsibility for the payment of reasonable and necessary medical expenses for the child as described in Section 81-6-208;

(c) a provision requiring the purchase and maintenance of appropriate health care insurance for the medical expenses of the child as described in Section 81-6-208 if health care insurance is or becomes available at a reasonable cost. . . .

 

Utah Code 81-6-208 states:

“(1) As used in this section, “health insurance” means the same as the term that is defined in Section 31A-1-301.

(2) Except as provided in Subsection (4), a child support order issued or modified in this state on or after May 3, 2023, shall require compliance with the requirements described in Subsection (3) as of the effective date of the child support order.

(3) A child support order shall:

(a) require the parents provide health care coverage for the medical expenses of a child;

(b) require the parents provide health insurance for the medical expenses of a child if health insurance is available to the parents at a reasonable cost;

(c) designate which health insurance plan is primary and which health insurance plan is secondary if, at any time, a child is covered by both parents' health insurance plans as described in Subsection (7);

(d) require each parent to share equally the out-of-pocket costs of the premium actually paid by a parent for the child's portion of health insurance; and

(e) include a provision that requires each parent to equally share all reasonable and necessary uninsured and unreimbursed medical and dental expenses incurred for a child, including co-payments, co-insurance, and deductibles.

(4) The court may deviate from the requirements described in Subsection (3) if:

(a) the court makes specific findings establishing good cause for the deviation; or

(b) subject to the court's approval, the parents agree which parent shall provide health insurance for the child.

(5) In determining whether to take the action described in Subsection (4), the court may consider:

(a) the reasonableness of the cost;

(b) the availability of a group insurance policy;

(c) the coverage of the policy; or

(d) the preference of the custodial parent.

(6) Subject to Subsection (4), if a child support order does not contain the requirements described in Subsection (3):

(a) the parents are nonetheless subject to the requirements described in Subsection (3), as applicable; and

(b) for purposes of Subsection (3)(c), the health insurance plan of the parent whose birthday falls first in the calendar year is primary, and the health insurance plan of the parent whose birthday falls second in the calendar year is secondary.”  (Emphasis added).

 

 

Criteria

 

Use the following criteria to determine whether it is appropriate to modify an order to include a medical support provision.

 

NOTE 1:  Work all cases that meet criteria #1 below before working cases that may meet the subsequent criteria.

 

NOTE 2:  A determination of safeguarding or nondisclosure, or the existence of a protective order is not grounds for not proceeding to establish a medical support order.

 

1.                   No medical provision in the judicial support order, but either the noncustodial parent (NCP) or the custodial parent (CP) currently has insurance coverage on the children.

a.                   If the order is a Utah order that was issued or modified prior to May 3, 2023, you must proceed to obtain a medical support provision in the order.

b.                  If the order is a Utah order that was issued or modified on or after May 3, 2023, a medical support provision is included in the order by operation of law, even if language constituting a medical support provision is absent from the order.

 

This means that for Utah child support orders issued or modified on or after May 3, 2023 that do not include a medical support provision, a modification of the order to include a medical support provision is NOT necessary.  The insurance plan of the parent whose birthday falls first in the calendar year will be the primary plan and the other parent’s plan will be the secondary plan, as appropriate.

 

If both parents were born in the same month, then the parent, whose birthday occurs first in the month, is designated as the primary coverage for the child.  If both parents were born on the same day, then the parent whose birth year is first is designated as primary coverage for the child.  If both parents were born in the same year, then the parent whose insurance plan was in effect first is designated as primary coverage for the child.

 

NOTE: It is important to be aware that there still may be instances where it will be appropriate to modify Utah orders issued on or after May 3, 2023. If you are unsure whether or not it is appropriate to modify a Utah order issued or modified on or after May 3, 2023 to include a medical support provision, consult with your assigned Assistant Attorney General (AAG) for assistance.

 

2.                   No medical support provision in the support order, the children are currently NOT covered by insurance, and insurance MAY be available to the NCP.  Proceed as follows:

a.                   Contact the NCP or his/her employer by phone or letter to determine if insurance is available to the NCP through his/her employer.

b.                   If insurance is unavailable to the NCP, but s/he informs you that insurance is available to the CP, contact the CP or his/her employer to determine if insurance is available.

 

3.                   There is a medical support provision in an administrative order that was issued prior to May 3, 2023, but it does not specifically include dental coverage, and the NCP’s and/or CP’s employer is challenging a National Medical Support Notice on the grounds that the order does not specify that dental coverage should be provided.  Only enforce the medical provision and modify the order to include the current medical provision.  Any claims for dental expenses prior to the effective date of the modified order must be addressed judicially by the participants through private counsel.  A new INEB may be sent to the employer after the order has been modified.  For more information, refer to CS 490P Enforcement of Medical Insurance.  Judicial orders issued by CSS are not affected.

 

NOTE:  Utah orders issued or modified on or after May 3, 2023 will not need to be modified to include the current medical support provision as these orders include the current medical support provision by operation of law.

 

4.                   There is a medical support provision in the Utah order issued prior to May 3, 2023, but the parent ordered to provide medical insurance is currently on Medicaid with the child(ren).  This criteria is in accordance with Federal regulations found at 45 CFR 303.31(b), which states:

“(1) Petition the court or administrative authority to -

(i) Include health care coverage that is accessible to the child(ren), as defined by the State, and is available to the parent responsible for providing medical support and can be obtained for the child at reasonable cost, as defined under paragraph (a)(3) of this section, in new or modified court or administrative orders for support . . . .

 

R527-201-2 states:

“(1) “Accessible" is whether the health care coverage provided by a parent is reasonably available for the child's use.  Insurance is considered accessible to the child if non-emergency services covered by the health insurance plan are available to the child within 90 minutes or 90 miles of the child's primary residence.”

 

Write a case narrative every time you evaluate a case for possible adjustment to include a medical support provision and record the results of the evaluation in the case narrative.

 

 

Criteria Exceptions

 

Do NOT proceed to modify a support order to include a medical support provision if the case meets the criteria listed below.

 

1.                   The Utah order was issued or modified on or after May 3, 2023 and is silent regarding health care coverage. These orders include the current medical support provision by operation of law.

 

2.                   The Utah order was issued or modified prior to May 3, 2023 and:

a.                   The last child on the case will emancipate within 12 months of the date the case would be referred to the AGO to pursue judicial action; or,

b.                   No medical support provision in the support order, the children are currently NOT covered by insurance and employment related insurance is not available to the children.  For cases to fall into this category you must have verified, at a minimum, that insurance is unavailable to both the NCP and the CP by contacting his/her employer. 

i.                     If the order is a Utah order that was issued or modified prior to May 3, 2023, you do not need to pursue obtaining a medical support provision until coverage becomes available to the children.

ii.                   If the order is a Utah order that was issued or modified on or after May 3, 2023, a medical support provision is already included in the order by operation of law and you do not need to pursue the modification of the order to include a medical support provision. Refer to CS 484P Gather and Disseminate Medical Insurance Information.

c.                   If the NCP has entered a court ordered in-patient licensed mental health or substance abuse treatment program, do not attempt to review or adjust the support order to include medical support; however, if the NCP is participating in an out-patient treatment program, or once s/he is released as an in-patient, you may proceed to review an order to include medical.  See CS 707P Special Circumstances:  Individuals Participating in Mental Health or Substance Abuse Treatment Programs for more information; or

d.                   A tribal support order does not mention medical support and either the CP or the NCP reside on the reservation. See CS 210P Native American Noncustodial Parents for additional information.

 

NOTE 1:  Notwithstanding the above criteria exceptions, there may be situations where a modification to include a medical support provision may be appropriate (e.g. the parties stipulate).  If you are unsure whether or not it is necessary to modify an order to include a medical support provision, consult with your assigned AAG for assistance. 

 

NOTE 2:  If you are not sure if the child support order contains an “acceptable” medical support provision, refer to CS 482P Securing a Medical Insurance Provision in the Support Order.  If you are still unsure, contact the Attorney General’s Office (AGO) for assistance.

 

 

Pre-request Procedures

 

When you receive a written request for a medical only review or when the criteria listed above for a medical only review are met, follow the review and adjustment procedures in CS 450P-1 Initiating a Review and Pre-request Procedures.

 

 

Review Procedures

 

When you receive the alert, you have 160 days to complete a review and adjustment, if necessary.  Follow the steps below to complete the review.

 

1.                   If the non-requesting parent has failed to return the required documents, attempt to obtain the best available information regarding the non-requesting parent’s insurance. 

 

2.                   Update ORSIS with the results of the review.

 

After you update the review and code ORSIS appropriately for judicial orders, follow the steps below to make a referral to the AGO.

 

3.                   Check resources for any judicial action that may be pending or has been completed and has not been imaged into Content Manager.  Narrate the results of the search. 

 

4.                   Code ORSIS appropriately.


NOTE: 
If either parent contacts you and asks, “Do I need to respond to the Summons if I agree with the pleadings?”  Since the case has been referred to the AGO, inform the parent that any inquiries about the court action need to go to the AGO.

 

5.                   Prepare the referral packet.

 

6.                   Refer the referral packet to the AGO. 

 

7.                   When the AGO is done with the modification, they will document the results and return the case to you.

 

8.                   If the AGO declines to proceed with the modification, verify that policy was followed. If procedures in policy were followed, complete the steps listed below. If not, consult with your management chain for further discussion. 

a.            If consensus is reached that the case will not be pursued, the agent sends the “Review and Adjust:  Review Request/Modification Denied” letter denying the modification.

 

9.                   If the order was modified, complete the following steps:

a.                   Verify the medical support order contains the following:

i.                     A cash medical support provision pursuant to Utah Code 81-6-208, which states:

“(3) A child support order shall: . . .

(e) include a provision that requires each parent to equally share all reasonable and necessary uninsured and unreimbursed medical and dental expenses incurred for a child, including co-payments, co-insurance, and deductibles.”; and,

i.                     A designation of which health insurance plan is primary and which health insurance plan is secondary pursuant to Utah Code 81-6-208, which states:

“(3) A child support order shall: . . .

(c) designate which health insurance plan is primary and which health insurance plan is secondary if, at any time, a child is covered by both parents’ health insurance plans as described in Subsection (7). . . .”

 

The insurance must be accessible to the child(ren) pursuant to R527-201-2, which states:

“(1) “Accessible" is whether the health care coverage provided by a parent is reasonably available for the child's use. Insurance is considered accessible to the child if non-emergency services covered by the health plan are available to the child within 90 minutes or 90 miles of the child's primary residence.”

 

b.                   Update ORSIS appropriately.

 

10.               Write a case narrative any time you take an action during the review process.

 

 

Cooperation

 

If the CP in a IV-A case refuses to stipulate to a medical support order, refer the case to the AGO to initiate legal action.  If the applicant in a Non-IV-A case refuses to cooperate, follow closure procedures.  

 

If the NCP refuses to cooperate in obtaining a medical support order, refer the case to the AGO.

 

NOTE:  If the order is a Utah order that was issued or modified on or after May 3, 2023, a medical support provision is included in the order by operation of law, even if language constituting a medical support provision is absent from the order.

 

 

Intergovernmental Cases, Other State Orders

 

On incoming interstate cases, if insurance is available you must proceed to establish a medical support provision if one does not exist. Federal Regulations requires us to provide the same services to interstate and intrastate cases when establishing and/or enforcing a medical support provision. 

 

 

International Cases

 

If the foreign country fails to recognize the intergovernmental referral or provide enforcement services, and you have something documented in writing from the country, you may close the case, provided that the NCP does not work for the federal government or for a company that has its headquarters in the United States, and you have determined that the NCP has no reachable domestic income or assets.  For more information on case closure, refer to CS 061P Case Closure Overview.