PAYMENT
PROCESSING
CS 615P Notice of Collections
and Payments to IV-D Custodial Parents
02/98 Updated 12/01/15 Training
Completed 08/19/10 Last Reviewed 08/04/25
Introduction
Quarterly,
the Office of Recovery Services/Child Support Services (ORS/CSS) computer
system, Office of Recovery Services Information System (ORSIS), automatically
generates the “Notice of Collections and Payments to IV-D Obligees”
letter if:
1.
There is a IV-A debt on the case with a balance greater than zero;
2.
The
custodial parent (CP) has a verified address; and,
3.
There is a
disregard, warrant or payment transaction occurring on the case during the past
quarter.
A separate
notice will be generated for each case that meets the above criteria. A notice
is generated on closed cases if the case met the criteria any time during the
quarter.
EXCEPTION:
The notice will not automatically generate on incoming intergovernmental cases
or “never assistance cases.” A never assistance case is defined as a case with
no open IV-A debts with a balance greater than zero.
Information Contained in the “Notice of Collections and
Payments to IV-D Obligees”
The “Notice
of Collections and Payments to IV-D Obligees” is one
page (both sides) that lists all transactions that occurred during the quarter.
If all of the transactions cannot be printed due to space limitations, the back
page will have the following message: “Additional transaction occurred in the
reporting period. Please call the number provided on this notice for additional
information.” The CP must call the appropriate CSS Automated
Information System (AIS) to request a report for the time periods not printed.
Manually Requesting the “Notice of
Collections and Payments to IV-D Obligees”
The “Notice
of Collections and Payments to IV-D Obligees” may be requested
daily by anyone through AIS, including CP’s with a pure Non-IV-A case. The
notice may be requested on open cases or cases that were closed within the last
12 months. When a request is made through AIS, ORSIS will automatically send
the report the following day. The report will include the current month’s
transactions plus a 12-month history. When the notice is requested through AIS,
it is not limited to one page. If the CP does not have a verified address, the
notice will still be printed and forwarded to the team to be sent manually.